About Us

The professionals at the Insurance Center of Buffalo are experienced, highly qualified, and ready to help you find the best coverage at the best price on any insurance product you need for home, life, property, or business. We are committed to excellence and are passionate about what we do!


Gary Trogstad

gary@insurancecenterofbuffalo.com

Gary has been in the insurance industry since 1979. He joined the Insurance Center of Buffalo in 2001 and purchased the agency from Ken Ogden in 2011.

Gary specializes in Commercial/Business insurance for property, liability, auto and workers compensation along with providing employee benefit solutions for Group Health, Dental, Life and Disability.

He works closely with each client to tailor insurance coverage to meet each client’s particular needs, maximizing their coverage, and providing quality products at a competitive price. Service after the sale is crucial to provide our customers with “Peace of Mind”.

Gary and his wife, Lori, have lived in Buffalo since 1990. He is committed to supporting the area with his participation in the Buffalo Rotary Club, Buffalo Area Chamber of Commerce and many other community activities. He enjoys motorcycling and watching sports.


Kelly Bruggeman

kelly@insurancecenterofbuffalo.com

Kelly Bruggeman is the Insurance Center’s Personal Lines Agent and Manager. With over 36 years in the insurance industry; Kelly can help with your personal insurance needs, such as home, automobile, motorcycle, boats, ATV’s and travel trailers. 

Kelly is proud of the Insurance Center’s strong philosophy of quality customer service, attention to detail and accurately understanding client’s needs. A focus on details and getting the right information is the key to building successful relationships with clients and finding the right insurance protection for their individual lifestyles. “I am now helping the 2nd generation of some of my long-time clients, which is very gratifying” shares Kelly.  

I have often said; “I have been in the insurance field for over 36 years; either I like what I do, or I am in a rut…both are incorrect – I LOVE what I do, and I LOVE working with people.”

Kelly grew up in the Maple Lake area and has lived in Annandale with her husband, Steve Bruggeman, for over 35 years. She is a motorcycle and classic car enthusiast. Kelly’s greatest accomplishment is her two sons; who are now grown. Kelly’s greatest joy is spending time and traveling with her growing family.  


Kailee Mastel

kailee@insurancecenterofbuffalo.com

Kailee Mastel is a Buffalo Senior High School graduate and received a Bachelor of Arts degree in Music Business from McNally Smith College of Music. Kailee started working with the Insurance Center of Buffalo in 2012 and is the Vice President, Finance/IT Director, and manages the Benefits book of business. She specializes in Medicare, Life Insurance, Disability Income, and Health insurance for individuals and families; she also works with business owners to provide benefit packages to their employees. 

Kailee enjoys building long-lasting relationships with clients and educating individuals on the ever-changing ‘world’ of health insurance.

She is proud to assist people in selecting the personalized medical and life insurance coverage they need, in order to confidently and comfortably continue living their passions and dreams.

Kailee enjoys living on the lake, camping, crafting and party planning, traveling, and spending time with her husband and their two sons.


Kandace Nelles

kandace@insurancecenterofbuffalo.com

Kandace joined our team at the Insurance Center of Buffalo in January of 2019. She brings 30 years of experience with her, specializing in Commercial business as our Commercial Lines Account Manager.

Kandace believes that relationship building is one of the most important aspects of her job. She truly enjoys working with business owners, and helping them grow their business and manage their risk.

When Kandace isn’t working, she enjoys spending time on the lake, traveling, and being with her family, especially her grandson and granddaughter.


Padriana Jordan

padriana@insurancecenterofbuffalo.com

Padriana joined our team in June of 2019, having received her insurance license in April of 2019. Padriana is the Account Manager for both the Personal Lines business and Benefits business.

Padriana enjoys the interaction with existing and new clients, and helping them with meeting their needs. She believes that each client brings familiar and new faces, and she is looking forward to continuing her career and building relationships with everyone who walks through our agency’s door. Padriana is a Buffalo Senior High School graduate, and recently took a leap with a career change; initially wanting to learn why she was personally paying for her own insurance, which has quickly evolved into wanting to help others with insurance education and making sure people have the proper coverage that meets their needs.

Padriana and her fiance live in St. Michael with their two dogs. They love participating in outdoor sports throughout all seasons, with their favorite activity being chasing tip ups while ice fishing, and spending quality time with their BIG families.


Deana McDonald

deana@insurancecenterofbuffalo.com

Deana is the receptionist at Insurance Center of Buffalo, being the friendly voice you hear on the phone or the first smiling face you see when walking in our building. She started with us in September 2019, and is truly enjoying her new role with us. Deana looks forward to getting to know all clients who call or stop in, and helping our office run as efficient as possible. She brings many years of administration work with her, and is a huge asset to our team.

Deana has been a resident of Buffalo for 20 years. She loves to shop, hunt, fish, camp, and do just about anything outdoors. Deana has two children (Billy and Christy) and four grandchildren (Levi, Abby, Riley, and Grayson) with her husband of 33 years, Jim.  Deana enjoys helping people, attending church on Sunday, and serving her community whenever she can.


Ashley Herrick

ashley@insurancecenterofbuffalo.com

Ashley started with our team in November 2019, and is focused on commercial insurance. Her love for the Buffalo community brought her to our agency with a recent career change. Ashley became licensed in September 2019, and is excited to grow with our team.

Ashley finds passion in educating, as well as serving, those in the community she was raised in. She enjoys watching the community grow and evolve, and is excited to be a part of the future of Buffalo. Ashley believes, “the better you know your clients, the better you can serve them; building relationships is key.”

Ashley is a Buffalo High School graduate. In her free time, she enjoys scrapbooking and card making, baking, reading, and camping in Northern Minnesota with her family. Ashley loves being a mother and adores her children.