Meet Our Team

The professionals at the Insurance Center of Buffalo are experienced, highly qualified, and ready to help you find the best coverage at the best price on any insurance product you need for home, life, property, or business. We are committed to excellence and are passionate about what we do!

Gary Trogstad

Gary has been in the insurance industry since 1979. He joined the Insurance Center of Buffalo in 2001 and purchased the agency from Ken Ogden in 2011.

Gary specializes in Commercial/Business insurance for property, liability, auto and workers compensation along with providing employee benefit solutions for Group Health, Dental, Life and Disability.

He works closely with each client to tailor insurance coverage to meet each client’s particular needs, maximizing their coverage, and providing quality products at a competitive price. Service after the sale is crucial to provide our customers with “Peace of Mind”.

Gary and his wife, Lori, have lived in Buffalo since 1990. He is committed to supporting the area with his participation in the Buffalo Area Chamber of Commerce and many other community activities. He enjoys motorcycling and watching sports.

Kelly Bruggeman is the Insurance Center’s Personal Lines Agent and Manager. With over 36 years in the insurance industry; Kelly can help with your personal insurance needs, such as home, automobile, motorcycle, boats, ATV’s and travel trailers. 

Kelly is proud of the Insurance Center’s strong philosophy of quality customer service, attention to detail and accurately understanding client’s needs. A focus on details and getting the right information is the key to building successful relationships with clients and finding the right insurance protection for their individual lifestyles.  

“I am now helping the 2nd generation of some of my long-time clients, which is very gratifying” shares Kelly. She has often said; “I have been in the insurance field for over 36 years; either I like what I do, or I am in a rut…both are incorrect – I LOVE what I do, and I LOVE working with people.”

Kelly grew up in the Maple Lake area and has lived in Annandale with her husband, Steve Bruggeman, for over 35 years. She is a motorcycle and classic car enthusiast. Kelly’s greatest accomplishment is her two sons; who are now grown. Kelly’s greatest joy is spending time and traveling with her growing family.  

Kailee Mastel


Kailee Mastel is a Buffalo Senior High School graduate and received a Bachelor of Arts degree in Music Business from McNally Smith College of Music. Kailee started working with the Insurance Center of Buffalo in 2012 and is the Vice President, Finance/IT Director, and manages the Benefits book of business. She specializes in Medicare, Life Insurance, Disability Income, and Health insurance for individuals and families; she also works with business owners to provide benefit packages to their employees. 

Kailee enjoys building long-lasting relationships with clients and educating individuals on the ever-changing ‘world’ of health insurance.

She is proud to assist people in selecting the personalized medical and life insurance coverage they need, in order to confidently and comfortably continue living their passions and dreams.

Kailee enjoys living on the lake, camping, crafting and party planning, traveling, and spending time with her husband and their two sons.

Kandace Nelles


Kandace joined our team at the Insurance Center of Buffalo in January of 2019. She brings 30 years of experience with her, specializing in Commercial business as our Commercial Lines Account Manager.

Kandace believes that relationship building is one of the most important aspects of her job. She truly enjoys working with business owners, and helping them grow their business and manage their risk.

When Kandace isn’t working, she enjoys spending time on the lake, traveling, and being with her family, especially her grandson and granddaughter.


Ashley Herrick

Ashley started with our team in November 2019, and is focused on commercial insurance. Her love for the Buffalo community brought her to our agency with a recent career change. Ashley became licensed in September 2019, and is excited to grow with our team.

Ashley finds passion in educating, as well as serving, those in the community she was raised in. She enjoys watching the community grow and evolve, and is excited to be a part of the future of Buffalo. Ashley believes, “the better you know your clients, the better you can serve them; building relationships is key.”

Ashley is a Buffalo High School graduate. In her free time, she enjoys scrapbooking and card making, baking, reading, and camping in Northern Minnesota with her family. Ashley loves being a mother and adores her children.