About Us

The professionals at the Insurance Center of Buffalo are experienced, highly qualified, and ready to help you find the best coverage at the best price on any insurance product you need for home, life, property, or business.

Gary Trogstad


Gary has been in the insurance industry since 1979. He joined the Insurance Center of Buffalo in 2001 and purchased the agency from Ken Ogden in 2011.

Gary specializes in Commercial/Business insurance for property, liability, auto and workers compensation along with providing employee benefit solutions for Group Health, Dental, Life and Disability.

He works closely with each client to tailor insurance coverage to meet each client’s particular needs, maximizing their coverage, and providing quality products at a competitive price. Service after the sale is crucial to provide our customers with “Peace of Mind”.

Gary and his wife, Lori, have lived in Buffalo since 1990. He is committed to supporting the area with his participation in the Buffalo Rotary Club, Buffalo Area Chamber of Commerce and many other community activities. He enjoys motorcycling and watching sports.

Kelly Bruggeman


Kelly Bruggeman is the Insurance Center’s Personal Lines Agent and Manager. With over 36 years in the insurance industry; Kelly can help with your personal insurance needs, such as home, automobile, motorcycle, boats, ATV’s and travel trailers. 

Kelly is proud of the Insurance Center’s strong philosophy of quality customer service, attention to detail and accurately understanding client’s needs. A focus on details and getting the right information is the key to building successful relationships with clients and finding the right insurance protection for their individual lifestyles. “I am now helping the 2nd generation of some of my long-time clients, which is very gratifying” shares Kelly.  

I have often said; “I have been in the insurance field for over 36 years; either I like what I do, or I am in a rut…both are incorrect – I LOVE what I do, and I LOVE working with people.”

Kelly grew up in the Maple Lake area and has lived in Annandale with her husband, Steve Bruggeman, for over 35 years. She is a motorcycle and classic car enthusiast. Kelly’s greatest accomplishment is her two sons; who are now grown. Kelly’s greatest joy is spending time and traveling with her growing family.  

Kailee Mastel


Kailee Mastel is a Buffalo Senior High School graduate and received a Bachelor of Arts degree in Music Business from McNally Smith College of Music. Kailee started working with the Insurance Center of Buffalo in 2012 and is the Vice President, Finance/IT Director, and manages the Benefits book of business. She specializes in Medicare, Life Insurance, Disability Income, and Health insurance for individuals and families; she also works with business owners to provide benefit packages to their employees. 

Kailee enjoys building long-lasting relationships with clients and educating individuals on the ever-changing ‘world’ of health insurance.

She is proud to assist people in selecting the personalized medical and life insurance coverage they need, in order to confidently and comfortably continue living their passions and dreams.

Kailee enjoys living on the lake, camping, crafting and party planning, traveling, and spending time with her husband and their two sons.

Tara Munsterteiger


Tara started working at the Insurance Center of Buffalo in 1988. As the agency’s Personal Lines Account Manager, Tara assists clients with policy, billing, and coverage questions, policy changes, and account management. Along with Personal Lines servicing, Tara also manages claims for all our clients. 

Tara enjoys the relationship building aspect of her job and educating people on their insurance needs. If someone says they have a “stupid question,” she reminds them there is no such thing as a stupid question; we want clients to become more knowledgeable about their insurance needs.

Tara and her husband, Brian, live near Monticello. She enjoys gardening, food preservation, and working with her husband on their small farm.  

Kandace Nelles


Kandace joined our team at the Insurance Center of Buffalo in January of 2019. She brings 30 years of experience with her, specializing in Commercial business as our Commercial Lines Account Manager.

Kandace believes that relationship building is one of the most important aspects of her job. She truly enjoys working with business owners, and helping them grow their business and manage their risk.

When Kandace isn’t working, she enjoys spending time on the lake, traveling, and being with her family, especially her grandson and granddaughter.

Padriana Jordan


Padriana is the newest member of our team, joining in June 2019. She has been licensed since April 2019 and is currently working on additional licenses.

Padriana enjoys the interaction with existing and new clients, and helping them with meeting their needs. She believes that each client brings familiar and new faces, and she is looking forward to continuing her career and building relationships with everyone who walks through our agency’s door. Padriana is a Buffalo Senior High School graduate, and recently took a leap with a career change; initially wanting to learn why she was personally paying for her own insurance, which has quickly evolved into wanting to help others with insurance education and making sure people have the proper coverage that meets their needs.

Padriana and her fiance live in St. Michael with their two dogs. They love participating in outdoor sports throughout all seasons, with their favorite activity being chasing tip ups while ice fishing, and spending quality time with their BIG families.