As your nationally recognized Best Practices Agency, the Insurance Center of Buffalo team is committed to excellence and passionate about their work!
Culture is one of the top priorities for Insurance Center of Buffalo, making up a team of driven, service-oriented, ethical individuals. Our specialists in each department are experienced, highly-knowledgeable, and excited to build relationships with our clients.
MEET OUR TEAM
Agent – Commercial Lines
Gary has been in the insurance industry since 1979. He joined the Insurance Center of Buffalo in 2001 and purchased the agency from Ken Ogden in 2011.
Gary specializes in Commercial/Business insurance for property, liability, auto and workers compensation. He works closely with each client to tailor insurance coverage to meet each client’s particular needs, maximizing their coverage, and providing quality products at a competitive price. Service after the sale is crucial to provide our customers with “Peace of Mind”.
Gary and his wife, Lori, have lived in Buffalo since 1990. He is committed to supporting the area with his participation in the Buffalo Area Chamber of Commerce and many other community activities. He enjoys motorcycling and watching sports.
Human Resources, Finance, IT Director
Agent – Benefits
Kailee has been with the Insurance Center of Buffalo since 2012, and became a partner in 2022. Kailee specializes in Medicare, Life Insurance, Disability Income, and Health insurance for individuals and families; she also works with business owners to provide benefit packages to their employees.
Kailee enjoys building long-lasting relationships with clients and educating individuals on the ever-changing ‘world’ of health insurance. She is proud to assist people in selecting the personalized medical and life insurance coverage they need, in order to confidently and comfortably continue living their passions and dreams.
Kailee is a Buffalo Senior High School graduate and received a Bachelor of Arts degree in Music Business from McNally Smith College of Music. She enjoys participating in community events, spending time at the gym, and living the ‘lake life’ with her husband and their two sons.
With over 36 years in the insurance industry; Kelly can help with your personal insurance needs, such as home, automobile, motorcycle, boats, ATV’s and travel trailers.
Kelly is proud of the Insurance Center’s strong philosophy of quality customer service, attention to detail and accurately understanding client needs. A focus on details and getting the right information is the key to building successful relationships with clients and finding the right insurance protection for their individual lifestyles.
“I am now helping the 2nd generation of some of my long-time clients, which is very gratifying” shares Kelly. She has often said; “I have been in the insurance field for over 36 years; either I like what I do, or I am in a rut…both are incorrect – I LOVE what I do, and I LOVE working with people.”
Kelly grew up in the Maple Lake area and has lived in Annandale with her husband, Steve Bruggeman, for over 35 years. She is a motorcycle and classic car enthusiast. Kelly’s greatest accomplishment is her two sons; who are now grown. Kelly’s greatest joy is spending time and traveling with her growing family.
Alex joined the Insurance Center of Buffalo in 2020 and leads the team’s business development efforts. Born and raised in Buffalo, he has a passion for ensuring the surrounding community is covered in their most difficult times.
Alex and his wife, Devane, live in Buffalo along with their 2 boys. Outside of the office, you will find him working on their hobby farm, at the gym, or on the water.
Andrew enjoys spending time with his wife and family, and is an avid volleyball player.
Account Manager – Commercial Lines
She holds a bachelor’s degree in Psychology from Southwest State Minnesota University and has a background in customer service, vocational support and collaborating within the community. She enjoys continuously learning more about insurance, as well as building relationships with current and future clients.
Sydnee joined our team in 2021, bringing with her five years of insurance industry experience. Sydnee is licensed in property, casualty, life and health; she primarily focuses on the Benefits Department, however she is able to assist with all departments in new business and current clients. She is passionate in helping others and looks forward to the relationships she builds with clients.
Outside of the office, Sydnee enjoys spending time with her daughter, friends and family. You are likely to find her curled up with a good book, or soaking up time on the lake.
Account Manager – Personal Lines
Mikayla joined the Insurance Center of Buffalo team in 2022. Mikayla is eager to assist customers with their Personal Insurance needs, and to support the Personal Lines department. Mikayla’s main focus is client reviews, aiming to ensure clients are adequately covered with competitive insurance pricing and coverages.
Outside of the office, Mikayla enjoys spending time with her family, playing Monopoly, and reading. In the Winter, you will find her hibernating with the latest binge-worth TV show; in the summer, you can find her exploring our beautiful state or by the pool. She loves to travel with her family, with her favorite destination being Mexico.
Ashley joined our Insurance Center of Buffalo team in 2022. Using her prior experience of apartment management, she provides stellar service to all of our clients. Ashley is the first person you see when walking into our office, and the first friendly voice you hear when calling us. She supports each of our three departments with various tasks, along with managing the office.
Ashley enjoys the summer months in Minnesota, spending time with her husband and children, singing karaoke, and participating in local community events.